| FAQ - Opening Account |
| Opening Account | Trading | Settlement | Securities | Technical | Others |
| 1 | How do I trade with www.apextrade.com ? | |||||
| All clients are required to maintain a CDS account and a trading account with us. The necessary forms to be completed and the related information are accessible at the Getting Started section. You may call our CSRs at 603-8739 1118 or alternatively visit our service counter at:
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| 2 | Will there be any charges for using the online services or the research materials? | |||||
| No, it is absolutely free of charge! At apexetrade you get FREE REAL TIME QUOTES. All you have to do is to take few minutes to register and open a trading account with us! | ||||||
| 3 | What type of trading account can I open? | |||||
| Currently, trading via the Internet is only available to individuals. Normally, the type of account associated with online trading is the Securitised Trading Account. For more information, you may contact our CSRs at 603-8739 1118. | ||||||
| 4 | What's the difference between a trading account and a CDS account? | |||||
| A trading account is an account that you open with a securities firm such as JF Apex Securities Bhd so that you can trade in securities (ie. shares, bonds, debentures etc). A CDS account, which keeps a record of your shares (scrip bank). | ||||||
| 5 | How long does it take to process and approve my Trading and CDS accounts application? | |||||
| 2 - 3 working days provided all documents are fully completed and signed. | ||||||
| 6 | If I request for a Trading Account application form by mail, when will I receive it? | |||||
| 4 - 5 days by normal mail. | ||||||
| 7 | If I am using the online trading service, can I still trade through my dealer's representative via telephone? | |||||
| Yes, the online channel acts as an additional means of accessing to your account and trading. You may still opt to buy shares through your dealer's representative and sell through the online channel and vice versa. | ||||||
| 8 | I am a foreign citizen; can I use the online trading service? | |||||
| Yes, you will need to open a trading account with us, and a CDS account with MCD (Malaysian Central Depository Sdn Bhd). Additionally, you will need to comply with the foreign exchange rules and regulation stipulated by the central bank, Bank Negara Malaysia (BNM). | ||||||
| 9 | Do I need to be present in person for the processing of the application? | |||||
| You may arrange for an appointment with our CSRs to sign the following documents in the presence of your dealer's representative/ CSR :
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